CampOrganizer Platform Agreement

Effective date: 18 June 2026 Provider: CampOrganizer APP GmbH, Diesterweggasse 1/1A, 1140 Vienna, Austria (“CampOrganizer”, “we”, “us”, “our”)

This Platform Agreement (the “Agreement”) governs your access to and use of the CampOrganizer platform, applications, admin/participant/family tools, communications, scheduling and learning features, APIs and related digital services (together, the “Platform”).

By creating an account, setting your password, ticking “I agree to the CampOrganizer Platform Agreement”, signing in, or otherwise accessing or using the Platform, you confirm that you have read, understood and agree to be bound by this Agreement. If you do not agree, you must not access or use the Platform.

CampOrganizer is established in Austria and provides the Platform to users worldwide. Platform data is hosted on infrastructure located in the European Union.

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1. Structure of the terms, and how camp-specific rules fit in

1.1 This Agreement sets the general, baseline terms for everyone who uses the Platform, in any role and any country.

1.2 Separate camp / organization agreement. Where an organization (a camp, school, program, or other organizer - an “Organization”) licenses the Platform, a separate written agreement, order form or master services agreement between CampOrganizer and that Organization (the “Organization Agreement”) governs the commercial relationship (fees, terms, service levels, commercial liability and similar). If there is a conflict between this Agreement and an Organization Agreement on a commercial matter, the Organization Agreement prevails for that Organization.

1.3 Camp-specific rules (the “Camp Agreement”). An Organization typically also publishes its own camp-specific agreement, consents, waivers and policies inside its workspace (a “Camp Agreement”), which participants, families and staff accept. A Camp Agreement may add to, refine, or - where required by the Organization’s local law or by the Organization itself - override certain operational provisions of this Agreement for that Organization’s workspace, for example: participant eligibility and age rules, parental consent, health and welfare data, photography and gallery rules, safeguarding, messaging conduct, and role-based access.

1.4 What a Camp Agreement may NOT override. A Camp Agreement, and any Organization’s instructions, cannot modify, waive or override, as against CampOrganizer: Section 9 (Intellectual property), Section 11 (Disclaimers), Section 12 (Limitation of liability), Section 13 (Indemnity), Section 15 (Governing law and disputes), or any provision describing CampOrganizer’s own rights, role as processor, or protections. Those provisions govern the relationship between you and CampOrganizer regardless of anything in a Camp Agreement. Where this Agreement and a Camp Agreement otherwise conflict on an operational matter within an Organization’s workspace, the Camp Agreement prevails only to the extent of that operational matter and only as between the user and the Organization.

1.5 Nothing in a Camp Agreement creates any obligation or liability for CampOrganizer beyond this Agreement and the relevant Organization Agreement.

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2. Who may use the Platform, and in what role

2.1 You may use the Platform only if you are legally permitted to enter into this Agreement, or you access it through an account created, invited or managed by a parent, guardian, Organization, school or other authorized entity acting for you.

2.2 The Platform is used in several roles, which may overlap. In this Agreement “you” means, as applicable:

• an Organization user (camp representative, organizer, administrator) who sets up or manages a workspace;

• a Staff user (counsellor, curator, coordinator, manager, teacher);

• a Parent or Guardian; and/or

• a Participant (a camper / student).

  2.3 Acting for others. If you use the Platform on behalf of an Organization or another person, you confirm you are authorized to do so and that you will ensure such access is and remains authorized. The Organization and the adult who creates or manages access for a Participant are responsible for that access; a Participant is not responsible for access, account set-up, or content decisions made for them by an adult or Organization.

  2.4 Children. The Platform is not offered directly to children acting on their own. Accounts for, or access by, anyone under the digital age of consent applicable in their country are arranged, authorized and supervised by a parent, guardian or Organization, and the lawful basis for any processing of a child’s data (including any required parental consent under GDPR Article 8 / equivalent local law) is the responsibility of the controlling Organization and/or the parent/guardian, not of CampOrganizer (see Section 6). We treat children as a protected group and apply safeguarding-oriented defaults; we do not place account-security, content-rights or compliance responsibility on a Participant who is a minor.

  2.5 Acceptance by minors. Where a Participant is a minor or is not legally able to enter into this Agreement independently, that Participant’s use of the Platform is treated as an acknowledgement of Platform rules, not as an independent legal acceptance of this Agreement. Legal authorization for such access must come from the Participant’s parent, guardian, Organization, school or other authorized entity.

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3. Accounts, access and security

3.1 You are responsible for keeping your login credentials confidential and for activity carried out through your account, except to the extent caused by CampOrganizer’s own failure to protect the Platform appropriately, or otherwise caused by us.

3.2 You agree to: provide accurate, current information where required; use a strong, unique password and keep your credentials and devices secure; enable any additional security measure we require for your role (administrative and staff accounts with access to children’s data must enable two-factor authentication where offered); use the Platform only for legitimate, authorized purposes; and notify us promptly at support@camporganizer.app if you suspect unauthorized access.

3.3 We may require account verification, password reset, or additional security steps where reasonably necessary to protect users, Organizations, children, or the Platform.

3.4 Your own security choices. If loss results solely from your failure to keep credentials confidential, your refusal to use security features made available to you, password re-use, or use of a compromised or shared device, that loss is attributable to you and not to CampOrganizer. This does not reduce our own security obligations under applicable data-protection law, and does not exclude any liability that cannot lawfully be excluded.

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4. Acceptable use

4.1 You must not use the Platform to: violate any law or regulation; infringe anyone’s rights (including intellectual property, privacy, honour or image rights); upload or distribute malicious code; gain or attempt unauthorized access to accounts, systems or data; interfere with the operation, security or integrity of the Platform; engage in fraud, deception, harassment, abuse, bullying or other harmful conduct; copy, scrape, reverse engineer or exploit the Platform except as expressly permitted by law; or act beyond the permissions of your role.

4.2 Protecting children. Because the Platform supports environments involving minors, you must not use it to contact, solicit, groom, harass or endanger a child; to move a child to a private off-Platform channel in breach of an Organization’s rules; or to upload, request or share content that sexualizes, exploits or endangers a minor. Staff must keep contact with Participants inside the Platform and within the permissions granted to them. We may report unlawful content or conduct to the relevant authorities.

4.3 Sensitive content. You must not post passports, national ID numbers, medical records, financial details, credentials or similarly sensitive data in open or general-purpose areas unless a specific secure workflow expressly asks for it.

4.4 You must use the Platform only within the permissions granted to you by your role, Organization, or lawful authority.

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5. User content and data rights

5.1 The Platform may let users and Organizations upload, submit, store or manage content, messages, files, schedules, profiles, forms, course materials, media and other data (“User Content”).

5.2 You (or your Organization) retain ownership of, or the rights you already hold in, your User Content. By submitting or storing User Content, you grant CampOrganizer a limited, worldwide, non-exclusive, royalty-free licence to host, process, store, transmit, display, back up and otherwise use that User Content solely as necessary to operate, secure, support and provide the Platform and the services requested by you or your Organization. We do not sell User Content and do not use it for advertising.

5.3 You warrant that you hold all necessary rights, permissions and lawful bases for the User Content you provide (including any third party’s or any child’s personal data or image), and that the User Content is not unlawful, infringing, abusive, harmful or otherwise prohibited. Responsibility for obtaining consents and authorizations for User Content rests with the user submitting it and/or the controlling Organization - not with CampOrganizer.

5.3.1 Where User Content includes a child’s image, health information or other personal data, the user submitting it and/or the controlling Organization is responsible for ensuring that any required parental, guardian, participant, image, health-data or marketing consent has been obtained and recorded. These are distinct: (a) ordinary personal data; (b) image rights, which in many countries (including under Spanish image-rights law) require separate, specific consent for a minor; and (c) health and other special-category data within GDPR Article 9, for which explicit consent or another Article 9 basis is required. The controlling Organization and the submitting user, not CampOrganizer, are responsible for establishing and recording the correct basis for each.

5.4 We may automatically screen, scan, hide, review or remove content, and act on reports, to keep the service safe (including for safeguarding). This is a right, not an obligation to monitor, and exercising or not exercising it does not make us responsible for User Content.

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6. Privacy, and our role as processor

6.1 Our handling of personal data is described in our Privacy Policy.

6.2 Controller / processor split. Where an Organization uses the Platform to manage participant, family or staff data, the Organization is the data controller and CampOrganizer acts as a data processor that processes personal data on the Organization’s documented instructions under a separate data-processing agreement (Article 28 GDPR). This means:

• the Organization is responsible for the lawfulness of its processing, including establishing a valid legal basis, obtaining and recording any required parental/Article 8 consent, consents for special-category (e.g. health) data, and image/marketing consents, and for the accuracy and content of the data it and its users enter;

• CampOrganizer is responsible for processing that data in line with the Organization’s instructions and for the security measures required of a processor under applicable data-protection law.

  6.3 Where CampOrganizer determines the purposes and means of processing for its own account-administration, security and service-operation purposes, it acts as a controller for that limited processing, as described in the Privacy Policy.

  6.4 You acknowledge that an Organization may have its own privacy notices, consents and responsibilities that apply alongside this Agreement.

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7. Role-based access and organization-controlled workspaces

7.1 Parts of the Platform are controlled by Organizations. Your access to a workspace, camp, session or area may depend on invitations, assignments, permissions, session participation, family linkage or other decisions made by the Organization.

7.2 We may rely on the instructions and configurations of the relevant Organization when determining access, visibility and available features within that Organization’s workspace, and we are not responsible for those organizational decisions.

7.3 Your access may be restricted, suspended or removed if your permissions change or the Organization requests it.

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8. Third-party services and integrations

8.1 The Platform may connect with or rely on third-party services (e.g. communication, payment, calendar, storage and authentication providers).

8.2 We are not responsible for the independent operation, availability, terms, privacy practices or performance of third-party services. Your use of them may be subject to separate terms.

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9. Intellectual property

9.1 The Platform - including its software, design, structure, interface, branding, documentation and related materials - is owned by or licensed to CampOrganizer and protected by intellectual-property laws.

9.2 Except for the limited right to use the Platform in accordance with this Agreement, no rights are granted to you. You may not copy, modify, distribute, sell, sublicense, reverse engineer or create derivative works from the Platform except where such restriction is prohibited by applicable law.

9.3 If you give us feedback or suggestions, we may use them without restriction or obligation to you.

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10. Availability and changes

10.1 We may update, modify, improve, suspend or discontinue parts of the Platform from time to time. We do not warrant that the Platform will be uninterrupted, error-free or always available, and we may perform maintenance, apply security updates, change features or restrict access where reasonably necessary.

10.2 We may modify this Agreement. If we make material changes, we will give notice by posting the updated version on the website or through the Platform, or by other reasonable means. Continued use after the effective date of an updated Agreement constitutes acceptance; where applicable law requires consent to changes, we will obtain it.

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11. Disclaimers

11.1 To the maximum extent permitted by law, the Platform is provided on an “as is” and “as available” basis, and we disclaim all warranties - express, implied, statutory or otherwise - including implied warranties of merchantability, fitness for a particular purpose, non-infringement and uninterrupted availability.

11.2 We do not warrant that the Platform will meet every requirement of every user, Organization or jurisdiction, or that all data, communications or configurations will always be error-free.

11.3 The Platform is a tool; the Organization runs the camp. CampOrganizer does not organize camps and does not decide or supervise admissions, attendance, supervision of minors, healthcare, transport, accommodation, staffing or discipline. Those are the responsibility of the Organization. We are not responsible for the acts, omissions, decisions, content or compliance of any Organization, Staff user, Parent/Guardian or other user, or for the conduct of users toward one another.

11.4 Nothing in this Section excludes or limits any warranty or liability that cannot lawfully be excluded or limited, including non-waivable rights of consumers under mandatory law (e.g. Austrian KSchG / ABGB).

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12. Limitation of liability

12.1 To the maximum extent permitted by law, CampOrganizer and its directors, officers, employees, affiliates, contractors and partners will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, goodwill, use, data or business opportunity, arising out of or related to the Platform or this Agreement, even if advised of the possibility.

12.2 To the maximum extent permitted by law, we are not liable for loss or damage arising from: (a) User Content or the acts, omissions or decisions of any Organization or user; (b) an Organization’s failure to obtain a valid legal basis or required consents (including parental/Article 8 or health-data consents); (c) loss arising solely from your own failure to secure your account or device (Section 3.4); (d) third-party services (Section 8); or (e) events beyond our reasonable control (Section 16).

12.3 Carve-outs. Nothing in this Agreement excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for intent or gross negligence where mandatory law so requires, for breach of mandatory data-protection obligations owed by us as a processor, or for non-waivable consumer rights.

12.4 Commercial caps. Any monetary cap on CampOrganizer’s aggregate liability, and the allocation of commercial risk, are set out in the applicable Organization Agreement. This Agreement does not itself grant a paying entitlement to free users beyond the protections that mandatory law requires.

12.5 Allocation between us and Organizations. As between CampOrganizer and an Organization, liability for the Organization’s data, instructions, consents and use of the Platform rests with the Organization, as further set out in the Organization Agreement and data-processing agreement.

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13. Indemnity

13.1 To the extent permitted by law, you agree to indemnify and hold harmless CampOrganizer and its affiliates from and against claims, liabilities, damages, losses and reasonable expenses arising out of: your misuse of the Platform; your breach of this Agreement; your violation of a third party’s rights (including a child’s image, privacy or data-protection rights); or User Content you provide.

13.2 If you use the Platform on behalf of an Organization, the Organization also indemnifies CampOrganizer to the extent claims, liabilities, damages, losses or expenses arise out of that Organization’s data, instructions, configurations, consents (or failure to obtain them), content or misuse of the Platform - including claims by participants, families, staff or authorities relating to the Organization’s processing of personal data, the Organization’s Camp Agreement, or the Organization’s operation of its camp.

13.3 This Section does not apply to the extent a claim arises from CampOrganizer’s own breach of this Agreement, negligence or wilful misconduct, or to the extent indemnification is not permitted by applicable law (including against consumers where mandatory law restricts it). It does not apply to minor Participants in respect of ordinary use of the Platform arranged for them by a parent, guardian or Organization. For consumers, this Section applies only to the extent permitted by mandatory consumer-protection law.

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14. Suspension and termination

14.1 We may suspend, restrict or terminate access if: you breach this Agreement; we are required to by law; your use creates security, legal, safeguarding or operational risk; the relevant Organization or account owner removes or changes your access; or continued access is no longer commercially or technically feasible.

14.2 You may stop using the Platform at any time. Termination of an Organization’s relationship is governed by the Organization Agreement.

14.3 Survival. Provisions that by their nature should survive termination remain in effect, including Sections 5.2-5.3, 9, 11, 12, 13, 15 and this Section 14.3.

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15. Governing law and disputes

15.1 This Agreement is governed by the laws of Austria, excluding its conflict-of-laws rules and the UN Convention on Contracts for the International Sale of Goods, unless mandatory law (including mandatory consumer-protection law of a consumer’s country of residence) requires otherwise.

15.2 Disputes arising out of or relating to this Agreement are subject to the jurisdiction of the competent courts of Vienna, Austria, unless mandatory law provides otherwise (a consumer may have the right to bring proceedings in the courts of their own domicile).

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16. Force majeure

We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including acts of God, natural disasters, war, civil unrest, labour disputes, failures of telecommunications, hosting, power or internet infrastructure, cyber-attacks, or acts of government or regulators.

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17. Export, sanctions and worldwide use

17.1 You may not use the Platform in violation of applicable export-control or economic-sanctions laws, and you confirm you are not located in, or acting on behalf of any person in, a territory or group subject to comprehensive sanctions that would prohibit provision of the Platform to you.

17.2 The Platform is operated from Austria for users worldwide; you are responsible for compliance with the laws applicable to you in your own jurisdiction.

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18. General

18.1 Entire agreement. This Agreement, together with the Privacy Policy and any applicable Organization Agreement, is the entire agreement between you and CampOrganizer regarding the Platform.

18.2 Severability. If any provision is held invalid or unenforceable, the rest remains in effect, and the invalid provision is limited or replaced to the minimum extent necessary.

18.3 No waiver. Our failure to enforce a provision is not a waiver of it.

18.4 Assignment. You may not assign this Agreement without our consent; we may assign it to an affiliate or in connection with a reorganization, merger or sale.

18.5 No third-party beneficiaries, except that CampOrganizer’s affiliates and the persons named in Sections 12 and 13 may rely on the protections expressed for them.

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19. Contact

CampOrganizer APP GmbH Diesterweggasse 1/1A, 1140 Vienna, Austria Email: support@camporganizer.app