As a camp owner or staff member, you know that providing campers a safe and fun environment is your top priority. But what about the parents? What can you do to ease their fears and make them feel confident that their children are in good hands?
You can do a few key things to help put parents at ease and show them that you’re committed to providing a safe and enjoyable experience for all campers. Keep reading to learn more!
Send all information about staff and camp before camp starts
Campers and their parents always appreciate it when the camps they attend send out detailed information before camp starts. This allows campers to get better informed about events, staff ratings, and camp locations. So that everyone can be sure to have a great time during the camp session. As part of this effort, camps need to share as much information as possible about its staff. So families can make informed decisions about registering for a specific camp. That way, everyone will clearly understand what events are planned and where the activities will take place. Sending out this detailed information beforehand can help ensure smooth sailing on the first day of camp!
Keep communication open throughout the duration of camp
Open communication is essential during any camp. To make sure parents and camp staff are on the same page, parents should be given an overview of major events and activities throughout their child’s camp term. A parents’ mobile application with push notifications and event descriptions can help organize information for parents to understand what important events their children will be participating in. This clear communication makes for a smoother process for parents and camp staff during difficult times. It can ensuring everyone is on the same page about changes in location or schedule shifts.
Make sure the safety of the children is always a priority
Safety is the utmost priority when dealing with campers, and no compromise should be made regarding camp security. Access control measures should be implemented to ensure that only verified camp staff and campers can access camp facilities. The camp should also go through a rigorous process to audit camp staff members so parents can be assured that their children are in safe hands. It’s essential to recognize the trust parents place in camps when entrusting their children and this trust must not be betrayed by not providing proper security for campers.
Follow up with parents after camp ends
Following up with parents after camp ends is an important way to get feedback on what went well and what could have been done differently. This feedback can then be looked at and analyzed to help provide a better experience in the future. Collecting feedback from parents encourages communication and helps to improve your camp from season to season. Especially when relying on feedback from parents, taking the time to listen, and analyze all feedback is crucial to creating a safe, enjoyable and educational environment for their children.
Camp staff should be CPR and First Aid certified
Before sending their children to a camp, parents should make sure that the camp staff is properly trained. To accomplish this, parents need to check staff information with photos and reviews and ratings on the camp website. The website should also include certificates that verify that the staff is formally CPR and First Aid certified. When these measures are taken, parents can rest assured knowing that their kids are safe and sound during their experience at the camp.
Parents need emergency communication with employees.
As parents, we understand how important it is for us to be able to connect with our counselors or camp administration. With mobile technology and apps advancing at an incredible rate. It is now easier than ever for parents to stay in touch with camp staff. The CampOrganizer Parents App is the perfect way for parents to stay connected with employees of their children’s camps should an emergency arise. From finding out about upcoming events to scheduling call-backs and even receiving instant notifications – this mobile app offers parents a level of convenience never before experienced. CampOrganizer Parents Mobile App quickly empowers parents to have real-time information and notification, check the progress and schedule of events for their kids, and have all emergency contacts.
A survey recently showed that 54% of parents are hesitant to send their children to overnight camp because they fear not having enough information about their child’s whereabouts and activities. As a camp director, you can set your parents’ minds at ease by following the tips above and using our new CampOrganizer Parents App. The app allows parents to see all the information about camp staff, facilities, policies, and activities in one place. They can also see the achievements and gallery of their child throughout the duration of camp. And best of all, the app is free for camps to use! So what are you waiting for? Start using CampOrganizer today and give customers the peace of mind they need during the camp season.