Privacy Policy
CampOrganizer APP GmbH, located at Diesterweggasse 1/1A, 1140 Wien, Austria, is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, which includes the CampOrganizer Hub, Counselor, Family, Explorer apps, and our website. For any privacy-related inquiries, please get in touch with us at gdpr@camporganizer.app.
Data Collection
We collect the following personal data:
- Required: Name, email, or phone number to identify users.
- Optional: Date of birth, nationality, languages, and user photos.
This data is collected through registration forms or entered by Counselors and camp staff on the platform.
Data Usage
We use the collected data for:
- Communication with users.
- Marketing purposes.
- Sending notifications about camp events.
Data Sharing
We do not share user data with third parties, except for the following services we use to improve our platform:
- Google Play Services
- Google Analytics for Firebase
- Firebase Crashlytics
- Sentry
These services help us analyze app performance and improve user experience.
User Rights
Users have the right to:
- Access their data.
- Request deletion of their data.
These requests can be made through the mobile apps or by emailing support@camporganizer.app.
For more details, visit How to Delete My CampOrganizer Account.
Security Measures
To protect user data, we employ:
- HTTPS for secure communication.
- JWT tokens for secure session management.
- AES-256 encryption for data at rest in MongoDB Atlas.
Cookies and Tracking
We use cookies on our website. Users are informed via a banner and can adjust their cookie settings.
Children's Privacy
We collect information from children under the age of 13, which is only accessible to parents and assigned camp staff during the camp session. Staff access is revoked after the session ends.
Legal Basis
We process user data based on user consent, which users provide by agreeing to our terms of use.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at support@camporganizer.app.
Changes to Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.
This policy is effective as of 2024-05-24