Privacy Policy

CampOrganizer APP GmbH, located at Diesterweggasse 1/1A, 1140 Wien, Austria, is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, which includes the CampOrganizer Hub, Counselor, Family, Explorer apps, and our website. For any privacy-related inquiries, please get in touch with us at gdpr@camporganizer.app.

Data Collection

We collect the following personal data through our platform:

  • Required: Name, email, or phone number to identify users.
  • Optional: Date of birth, nationality, languages, user photos.
  • Additional Data via Zoom Integration:
    • Meeting IDs and recording links via Zoom Recording scopes to manage past meetings within the platform (e.g., courses, 1:1 sessions, webinars).
    • OAuth tokens to enable secure access to Zoom features, stored securely in our encrypted MongoDB Atlas database.
  • Analytics Data: We use Hotjar to collect non-personal data like user behavior (e.g., attention tracking and heatmaps) for platform improvement.

This data is collected via registration forms, through user input, or entered by camp counselors and staff on the platform.

Data Usage

We use the collected data for:

  • Facilitating scheduled meetings (including Zoom meetings), recording access, and communication between users.
  • Providing notifications about camp events and updates.
  • Improving platform functionality through user behavior analysis (via Hotjar) and other analytics tools.
  • Ensuring seamless access to Zoom features, such as recording links for past meetings in their scheduled locations (e.g., 1:1 sessions, courses, webinars).
  • We do not use the data for employee monitoring, location tracking, or building surveillance profiles.

Data Sharing

We do not sell data or use it for advertising or marketing. However, we may share data with the following services to improve our platform:

  • Google Play Services
  • Google Analytics for Firebase
  • Firebase Crashlytics
  • Sentry
  • Zoom (for user authentication, meeting management, and recording links)

Data from Zoom is shared with Zoom’s APIs to enable secure user access and retrieve meeting-related information.

Data Retention

  • Default Retention Period: Data is retained for a default period of 1 year.
  • Extended Retention Period: Users can choose subscription plans that allow for data retention of up to 7 years, based on their needs.

We ensure compliance with applicable regulations regarding data retention and inform users of their options within the platform.

User Rights

Users have the right to:

  • Access their data: Users can view and download their data through the platform.
  • Request deletion of their data.

These requests can be made through the mobile apps or by emailing support@camporganizer.app.

For more details, visit How to Delete My CampOrganizer Account.

Security Measures

We use industry-standard security measures to protect your data:

  • Encryption: All data is encrypted using AES-256 encryption at rest in MongoDB Atlas, and tokens are stored securely.
  • Secure Communication: All data in transit is protected using TLS 1.2 or higher.
  • Access Control: We use role-based access control (RBAC) to limit access to sensitive data.

Cookies and Tracking

We use cookies and tracking technologies on our website and apps to enhance user experience. Users are informed via a cookie banner and can adjust their settings at any time. We also use Hotjar for user behavior analytics, such as generating heatmaps, to improve usability.

Zoom App Integration

  • Recording Scopes: We use Zoom Recording scopes to collect links to recorded meetings, allowing users to access past meetings (e.g., 1:1 sessions, webinars) directly from the platform. We do not store video content, only meeting IDs and links to recordings.
  • OAuth Tokens: We store Zoom OAuth tokens securely to facilitate user authentication and access to scheduled Zoom meetings. Tokens are stored in MongoDB Atlas, which provides encryption and security measures.

We do not collect or store sensitive information such as race, ethnic origin, political opinions, religious beliefs, trade union membership, biometric or genetic data, personal health, or criminal history through the Zoom app.

Legal Basis

We process user data based on user consent, which users provide by agreeing to our terms of use. Users have the option to modify or withdraw their consent at any time through their account settings or by contacting us.

Children's Privacy

We collect information from children under the age of 13, which is accessible only to parents and assigned camp staff during the camp session. Staff access is revoked after the session ends. All data is securely stored and only used for camp-related purposes.

Attestations
  • Lawful Collection: We attest that any data we collect from third parties, including Zoom, is collected lawfully and disclosed to users via this Privacy Policy.
  • No Advertising/Surveillance: We do not use or disclose data collected from Zoom for advertising, marketing, or surveillance purposes. All data usage is focused on improving user experience and delivering our platform’s services.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at support@camporganizer.app.

Changes to Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2024-05-24